Shipping Policy
Thank you for choosing Serene Bliss for your shopping needs. We are delighted to offer our products and services to customers in Pakistan. Please read through our shipping policy to understand the details of our delivery process.
- Shipping Areas: We currently offer shipping services within Pakistan only. We strive to reach every corner of the country, ensuring that our products can be delivered to your doorstep, no matter where you are located.
- Processing Time: Once your order is successfully placed and payment is confirmed, our team will begin processing it. Please allow 1-3 business days for order processing before shipment. We aim to ensure your order is prepared with great care and attention to detail.
- Shipping Methods: We work with reliable shipping partners to ensure the safe and timely delivery of your products. The specific shipping method for your order will depend on factors such as the size, weight, and destination of the package. We strive to choose the most efficient and cost-effective shipping method for each order.
- Estimated Delivery Time: The estimated delivery time for your order will depend on your location within Pakistan. Typically, you can expect your order to be delivered within 5-10 business days after it has been processed. Please note that unforeseen circumstances, such as customs delays or weather conditions, may occasionally impact delivery times. Rest assured, we will do our best to keep you informed about any delays that may occur.
- Shipping Charges: We offer competitive shipping charges to ensure that your order reaches you at a reasonable cost. The shipping fee will be calculated based on the size, weight, and destination of your package. The exact shipping charges will be displayed during the checkout process before you confirm your order.
- Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your package through our website or the shipping partner's website. This will allow you to stay updated on the status of your delivery and estimate its arrival time.
- Order Status and Updates: You can easily check the status of your order by logging into your account on our website. We will also send you email notifications at various stages of the shipping process, including order confirmation, shipment tracking, and delivery confirmation.
- Failed Delivery Attempts: In case our shipping partner attempts to deliver your package but is unable to do so, they will usually make multiple delivery attempts. If all attempts fail, they may hold your package at their local office for a specific period. It is important to provide accurate shipping details and ensure someone is available to receive the package during the delivery attempts.
- Customer Support: If you have any questions or concerns regarding your shipment, our customer support team is here to assist you. Please feel free to contact us.we will be happy to help resolve any shipping-related issues.
We strive to provide a smooth and efficient shipping experience for all our customers. If you have any additional questions or specific shipping requirements, please do not hesitate to reach out to us. Thank you for choosing Serene Bliss, and we hope you enjoy your shopping experience with us!